To FTP use:

server: ftp.vivhost.com (or ftp.yourdomain.com)
user: youruser@yourdomain.com (on some FTP clients you need to use # instead of @)
password: **********
dir: /httpdocs/

web-based Email (SquirrelMail) url:

login url: http://webmail.yourdomain.com/horde/
user: youruser
password: *********

Mail settings (POP/IMAP3):

server: mail.yourdomain.com
user: youruser
password: *********

Access to Reseller Administrator:
 
Reseller accounts must be set up on our end first before you can access it. With your Shared Hosting/Reseller order you will receive an email containing the information needed to access your account.

Access to your Site Administrator:

Clicking on the above URL will require the Site Administrator username, the domain and password. This information will be supplied to you by the reseller (for virtual domains, we will supply you with this info).

Access to User Administrator:

Each individual user within your site can administer their area. To login they will need to supply their username, the domain, and the password that was given to them.